7:45am - 6:00pm

Customer Reviews and Ratings

Here at Aries Car Rental, we take great pride in our work and are extremely committed to building lasting relationships. We value your patronage and forever strive to deliver the best possible customer service. We welcome any feedback that you may have, so we can continuously improve our car hire service to you.

Below are some of the feedback left by our customers after using our service. These are genuine feedback received from Google local and other independent sources. If you would like to leave a review here for others to see, please don’t hesitate to contact us on (08) 9325 4110.

sera tokona
sera tokona
23:04 17 Dec 21
Really great business Hassell free and kind. Nick was great and made the process straddles
Joshua Schwellnus
Joshua Schwellnus
02:34 23 Jul 21
Friendly staff, clean new cars and reasonably priced. Highly recommend.
Jacky Stark
Jacky Stark
11:56 23 May 21
Very efficient and helpful. No problems when I wanted to return the car early.
Aaron Sturgess
Aaron Sturgess
12:39 09 May 21
Valerie Moyo
Valerie Moyo
12:01 12 Feb 21
Best car rental ever. Have used them twice now and they never disappoint. They are cheap,reliable and will always accommodate you. Will use then again.
John Pownall
John Pownall
10:18 11 Jan 20
GAIA 07
GAIA 07
18:04 04 Nov 19
Friendly services....Quick response after online bookings.When pick up the car, it is clean and good condition.
Jasmand Ng
Jasmand Ng
14:09 17 Sep 19
Richy P
Richy P
07:23 21 Jan 19
Cheap and reliable car rental service. I hired a Nissan X Trail for the family to go down south for a couple of days and it was a great hassle free service with a brand new vehicle that had less than 5,000kms on the odometer and it was cheaper than the quote for a similar vehicle from any where else including Hertz, Thrifty and Bayswater.
Daniel Montilla
Daniel Montilla
06:22 14 Nov 23
Good prices, well trained staff, recomended
Deewas Devkota
Deewas Devkota
03:03 29 Oct 23
Took a car for 3 days, the person at the counter was really awesome as he let me keep the car the previous day of the booking and initiated the booking from the previous day without charging it. the worst part was the payment, without carrying the card, they wanted to look at the card and store the data, I do not know how secure their networks are.. Also while settling the amount, they have limited knowledge about the different cards . After giving back the car, the lady kept asking for the same card which I presented for paying the refund.. but she had little knowledge that the card number appears different if apple pay is used... but any ways overall experience was good. try to train your employees for smoother experience... and hope I can use my prepaid card next time!
Char Khu
Char Khu
01:56 19 Oct 23
Thank you Aries for sponsoring us with the use of 12-seater vans to transport our youth group kids to the Youth Alive event!We had a blast 💥Would highly recommend for anyone looking to rent vehicles.
Lara King
Lara King
18:43 17 Oct 23
Aries car rental is quality , caring of clients and understanding. Prices are good and cars are greatly looked after. I enjoyed hiring car if them and seeing friendly faces each time I go there. Definitely recommended. Every aspect staff is just so lovely cars are very new clean. You will be surprised and happy driving their vehicle. 5+ stars
Man LI
Man LI
10:13 09 Oct 23
(Translated by Google) The seven of us rented a car for 3 days and extended another day. Because renting just 1 day was more expensive, it ended up being increased to 2 days. We take a full risk package, so it's safe. The car is clean, nice. Because we live in the Mantra On Hay condotel which is located opposite this car rental, we save on parking at night. Friendly service.(Original)Kami bertujuh sewa mobil selama 3 hari dan extend lagi untuk 1 hari. Di karenakan untuk sewa 1 hari saja lebih mahal akhirnya tambah menjadi 2 hari. Kami ambil paket full risk, sehingga aman. Mobilnya bersih, bagus. Karena kami tinggalnya di condotel mantra on hay yang terletak di seberang persewaan mobil ini jadi menghemat untuk parkir kalau malam. Pelayanan ramah.
Kathy Bull
Kathy Bull
01:46 16 Sep 23
Excellent customer service! Fast and efficient pick up and drop off. Highly recommend
Joshua Soeng
Joshua Soeng
04:27 24 Aug 23
Cuvesh Dorasamy
Cuvesh Dorasamy
00:30 26 Jul 23
I've been a long-term customer and the experience has always been professional. Anthony from their Customer Service team is absolutely fantastic! His willingness to accommodate changes and going the extra mile to ensure that I have the best deal is second to none. The overall customer experience I have received this far from Anthony is primarily the reason I have been, and will continue to be a client. Thank you for all your efforts, much appreciated!
Geoffrey Francis
Geoffrey Francis
09:29 26 Apr 23
Superb service.There was a mix up over the time of our booking, which was entirely due to a misunderstanding on our part. The staff were very understanding and accommodated us.The car was excellent, the charge reasonable, and on returning the car our deposit was promptly refunded.Recommended.
Laura Henderson
Laura Henderson
04:50 23 Apr 23
Anthony made everything so easy and simple for us, he was so polite and friendly. He is an asset to the company, Great service all round!
Swiss Chalet Sales
Swiss Chalet Sales
08:13 18 Apr 23
Excellent service. No refunds which is a bit of a shame when you break your foot inadvertently. Easy access to the East Perth depot, reliable vehicle, they answer emails and messages, so Thankyou!
Bo
Bo
05:42 11 Apr 23
We hired the 7-seater Mitsubishi Outlander for the family holiday trip and it was a lovely, wonderfully smooth and problem-free ride. The car is very new and nice to ride with. Staff Anthony especially at reception is really friendly and helpful at service, both at pick-up and drop-off. Thank you very much from me and my family and we will definitely use a rental car from Aries Car Rental East Perth again if we have another family road trip holiday opportunity in the near future 🙂
Yen Shirley
Yen Shirley
12:01 23 Mar 23
Very good, prompt follow up service to e very client, as I was very desperate for not getting a car rental via many outlets, I just leave my email, and within the same day I got positive reply and get a good Kia hatchback from Aries! Well done and appreciated...Simon
Sani Aziz
Sani Aziz
02:04 18 Mar 23
kaye johnson
kaye johnson
11:52 06 Mar 23
Aries is the only car hire company in Perth currently that offer a Sharebox facility which is great for out of hours collection. We arrived Christmas Day and found the whole process to be very smooth. Can’t speak highly enough of Aries. For price, availability and customer service 10/10! See you in 2024 !!
Martin Davis
Martin Davis
23:55 27 Jan 23
I was very satisfied with both the car and the service. I cannot fault them. I do certainly recommend Aries.
Jennifer Toh
Jennifer Toh
04:29 22 Dec 22
Rented a Kia Sorento from 4th to 17th Dec recently.Nick picked us up from the airport to the Kewdale branch to process paperwork and collect our vehicle.He was friendly and helpful in sharing tips on what to look out for etc.He also graciously allowed us to store our luggages with him due to boot space constraints.Car was new (4K plus mileage), clean and came without any rental sticker / rental marking which allows us to feel safer.Only complaint would be the booster seat we rented for our toddler is flimsy and doesn’t seemed secure.We took the liberty to have the car professionally washed after a drive to Margaret River as we are a group of 7 and may have unknowingly dirtied the car during the drive.Return of vehicle was efficient and refund of security bond ($800) was processed immediately and we received the refund in 3 days.From Singapore here. Thank you Aries!
Keith
Keith
09:02 10 Dec 22
As a holidaying UK driving license holder, Aries Car Hire has provided an excellent service from original booking through to return of the hire car. I hired a Nissan All-trail for a 3 week tour from Perth to Esperance & the SW. We are likely to be back in Perth again next year, & I’ll definitely use Aries Car Hire!
Robert Barnes
Robert Barnes
13:10 02 Nov 22
Friendly service, good vehicles and fair pricing. Would use again.
Mae Ho
Mae Ho
04:53 16 Oct 22
Awesome experience, fast pick up, good price, clean and reliable car service in town and when dropping off at their airport branch. Upon dropping off the car at their airport branch, they drove us back with our luggage in the same car so that was really convenient without need to on or offload the luggages (this may differ across time so its just our experience). If you do use contactless, the passcode can be sent via sms and/or email which you can connect to their office wifi to retrieve the email in case your visitor sim card is not up in time for non-Aussie travelers.Look forward to engage their service again in my next trip.
Jolene Ong
Jolene Ong
01:27 26 Aug 22
Rented a Nissan X trail for a 5D road trip from Perth to Kalbarri. Pricing is 45% off Hertz pricing for the same car. There is free overnight parking at their carpark in the City and 3hrs grace period (on per hr daily rate charge) upon return! The Aries Car Rental crew is also detailed and efficient in the rental process! From Singapore here!
Gh Wu
Gh Wu
21:33 24 Aug 22
I visited Perth with my family (6 of us) in early Aug and decided to rent a Hyundai Imax after a friend engaged them for their trip. I visited Sydney & Melbourne ten years ago, also rented an Imax and had a blast.This time round as I had 2 young kids and 2 elderly, needed a big car which could carry everyone and handle my luggages. The car was just a champ and everyone just had a comfortable trip throughout our stay.The staff at Aries car rental were super friendly, Nick helped to change my booking (which I had initially not checked the option of airport pick-up), so that someone would pick me up when I arrived. On the day of my arrival, Edwin (whom I believe is the boss), drove the Imax I was renting and picked me up at the airport, at the pre-agreed location. They were also very responsive on whatsapp and true to the description, turned up less than 10 minutes after I cleared immigration.All in all it was a great experience renting from Aries Car Rental, with their great selection of cars (I highly highly recommend the Imax for families of 6-8, with 4-5 luggages), and best of all unbeatable price (no other car rental company could offer the same car at Aries' price, not even close!). While they do not have an office at the airport itself, the nearest pick up is really just a 5-min drive away and if you land during office hours, they will come pick you for a small fee.I'm not sure if I will return to Perth anytime soon since there are so many places for revenge travel, but I'll be sure to recommend all my friends visiting Perth to consider Aries first. Thanks again Aries Car Rental!
Tim Cummings
Tim Cummings
04:58 16 Aug 22
Paul du Plessis
Paul du Plessis
13:19 29 Jul 22
Good and effective.
Bill Biamis
Bill Biamis
11:28 20 May 22
Can not recommend these guys any higher. Fantastic service, friendly staff. Will be definitely using them again. 10/10. 😊
Terence Poh
Terence Poh
09:31 17 May 22
Staff was friendly and helpful in explaining the details of the car rental. Rented a Kia Cerato for 3 days from East Perth outlet and returned at Kewdale outlet.Car was clean and very easy to drive around Perth city. Our hotel was right next to the Aries East Perth outlet and they allowed us to park over night free of charge. When we returned the car at Kewdale, we were given a ride to the airport which is a short journey.Overall very seamless and fuss free process in renting the car!
Chetan Prajapati
Chetan Prajapati
02:04 08 May 22
Dennis Lai
Dennis Lai
14:39 28 Nov 21
Staff are very friendly and helpful, explained everything professionally in detail. Excellent service. They provided me a brand new car with great price.We had an exceptional experience with Aries and would 100% recommend this for everyone.
Chris Mitchell
Chris Mitchell
22:58 13 Jun 21
Great staff. Great price. I'll be back.Thank you
M T
M T
16:39 06 Jun 21
Found Aries to be an excellent choice, exceptional value for money, staff were professional. Wouldn’t hesitate to hire from them again, highly recommend.
Ash Pritchard
Ash Pritchard
23:51 17 May 21
Easy process and great price will return.
Aswin Christudhas
Aswin Christudhas
06:12 25 Apr 21
Good service. Friendly staffs.
Devon Haskins
Devon Haskins
09:41 24 Apr 21
Suraj Janardhanan
Suraj Janardhanan
05:17 21 Apr 21
I had a great experience with Aries Car Rental. They have good cars, reasonable rates and the check-out/check-in process was a breeze. Also, unlike other car agents, the deposit is refunded instantly on return of the car. They are a friendly team to work with. All my car hires will be Aries
Ashley Pelham
Ashley Pelham
06:07 24 Mar 21
Khairul Fazli
Khairul Fazli
11:06 23 Feb 21
Great experience. Highly recommended
Faris Ali Kutty
Faris Ali Kutty
06:39 04 Jan 21
Disco Jesus
Disco Jesus
00:50 01 Nov 20
Richard Laidlaw
Richard Laidlaw
07:14 12 Feb 20
Great service, good cars.
Adriana Samanez
Adriana Samanez
00:52 10 Nov 23
We hired a car from Aries to discover Perth and Margaret River and it was great! The booking was straightforward, no surprise charges and the staff was always available and helpful. Definitely recommend and would book again.Here’s an aerial photo from our trip
Reen A
Reen A
10:21 18 Jun 23
It was a wonderful experience and a wonderful service from Nick and Ikmal. The car was super good Kia Cerato and good processing on documentations and explaination. Thank you Nick and Ikmal who did a shuttle for us during our arrival dan departure. Looking foward to be in Perth again in the future. Highly recommended.
Rooster Coburn
Rooster Coburn
06:59 16 May 23
I rented a Suzuki Baleno thru Aries Kewdale for 5 days in May 2023. The Kewdale depot is less than 10 minutes from the airport and cost about $17 in an Uber to get to. I utilised the after hours drop box pickup as I arrived after hours on Sunday evening. This process was easy with plenty of instructions provided.The car I hired was one of the older cars in their fleet (65000km) but was clean & tidy & absolutely fine to drive with all the latest features.The hire price was reasonable and after returning the car, my security bond was returned within two days.I'm happy to recommend Aries and would rent a car from them again when I'm next in Perth.
Gaye Howe
Gaye Howe
08:08 20 Feb 23
The staff at Aries were incredibly helpful from my first email enquiry about (including what size car I'd need - they could easily have bumped me up to a size I didn't need) to the moment I returned the car (at the time trying to figure out what to do when my flight was ancelled). Hands down, the best price, excellent vehicle, attention to customer service, fast receipt and return, prompt and easy shuttle service for airport. Honestly, could not recommend them highly enough and look forward to using them again as well as referring friends.
Zhenhe Song
Zhenhe Song
07:32 02 Oct 22
jpm
jpm
10:46 20 Sep 22
Aries was the 3rd and last car rental company that we had used on our Perth road trip. I usually lean towards established brands, but this time I decided to give them a try.Booking online was done easily enough. On the day I was due to collect the vehicle, I went to the wrong outlet (Don't make the same mistake as I did). By the time I reached Kewdale, I was seriously late. The staff was extremely helpful and accommodating which got me out of a sticky predicament.Our vehicle was quite new, and it had been cleaned inside and out. We took it around Perth downtown and drove as far South as Margaret River. It was spacious, comfortable and most surprisingly, easy to drive and quiet on the move. Not to mention the fuel economy was very good. My family loved it too.Returning the vehicle was as fuss free and quick as I could ever hope for. The security deposit was processed immediately as well. I got a nice ride back to the airport for my flight home. Apart from the airport shops, Aries was the last company I had contact with in Australia. I have to say, they left a very good impression and capped off this visit on a nice note. Thank you.
Brenton Wood
Brenton Wood
07:59 03 Aug 22
Aries staff were very easy to deal with and extremely helpful. They accommodated our late flight arrival by staying late to collect us from the airport. We would highly recommend and we would use them again. Excellent service.
Hansel Li
Hansel Li
01:35 03 Aug 22
Affordable car rental in Perth! My experience with Aries was enjoyable. The cars provided were clean and proper inspection was carried out before and after rental. The self-service option was a new experience and may be of an adventure to some but it is worth as the prices at Aries were much more affordable than renting from the airport.
Dave Goggin
Dave Goggin
13:20 12 Jun 22
Really easy process of car rental, great car provided for family for 10 day holiday and quick support on all our questions. Highly recommended.
Daynis Olman
Daynis Olman
07:53 24 May 22
5 stars. Rented car for $47 per day - what a bargain. They Picked me up from the airport in my car and dropped me back to the airport when i returned car. Little Suzuki Was new, clean and very fuel efficient. Thank you!
R
R
02:07 14 Apr 22
Excellent customer service. Car is clean. Highly recommended.
Danny Wieman
Danny Wieman
08:40 16 Mar 22
So good to find such fantastic and friendly service. Car clean, terms and conditions made clear, answers phone.... 5 stars from me. Perfect.
Brenda Njeri
Brenda Njeri
06:14 09 Nov 21
Fantastic experience, great customer service, not expensive like other car hire companies and no hidden costs. I will definitely be hiring from the again.
Paul Edwards
Paul Edwards
01:57 06 Aug 21
Nice blokes, good clean tidy cars. Not bad rates and it wasn't a stuff around on return. Definitely recommend them.
Jade Millenstead
Jade Millenstead
15:12 24 Apr 21
Fantastic customer service, Nick in particular was very helpful and friendly!! The Kia Cerato we rented was in great condition and the prices are very reasonable compared to other rental companies. We will definitely be using Aries for our return trip! 😊
mark damer
mark damer
01:18 18 Jul 20
I have been using Aries for years.Cars are like brand new & always on time.Staff are very friendly, helpful & understanding.
Joe Zhao
Joe Zhao
14:20 14 Dec 19
rent a 12 seater for our family trip, very nice crew with affordable price. Highly recommend.
Raymond Lim
Raymond Lim
01:22 21 Nov 19
Amazing service from a friendly staff! One of the cheapest in Perth with a wide range of vehicles. Highly recommendable!
Renee Attwood
Renee Attwood
00:11 18 Oct 19
Great to deal with and very well priced. Highly recommend!
Andrew Law
Andrew Law
01:50 18 Jul 19
Rented a car from Aries Kewdale on my visit to Perth on 5/07/2019 - 10/07/2019 as the price of the rental is considered as one of the cheapest and affordable in Perth. Service was great from the very first day during my online booking till the day of collection of car in Perth and the final day of returning the car.Reached Perth earlier than expected on my arrival and Aries took up the effort to pick me up earlier at the Airport even before their working hours start. The process of explaining and signing of the rental agreement at their company was pretty swift and explanation given on the rental agreement and the charges of the car rental was pretty clear without any hidden clauses. A bond of AUD 200 was also collected during the collection of the car.Rented a Kia Cerato Sedan during the visit and the car provided was pretty new with a mileage of only 8k+. Car was in a very good condition, clean and new. No complain towards the car.At the final day of my visit, returning of the car at Aries Kewdale was pretty easy. Checking of the car condition was carried out during the return of the car by the company and all is done. Bond is given back directly during drop off as the car was handed back to them in perfect condition with a full tank of petrol. Was then being transferred to the Airport for my departure by their representative.Overall the price, service and car condition is great. Thanks Aries Kewdale for the wonderful service given during my visit. And for sure i will be their repeat customer if i do visit Perth again in the future.
Lois Obrien
Lois Obrien
00:21 09 Mar 19
Had a great customer service experience here. After dropping the rental car back, I was having problems downloading an app on my phone, to get an Uber home. The young man at the front counter, offered to help, took my phone, and spent quite a bit of time trying. Eventually he downloaded the App on to his phone and organised the Uber for me. THANKYOU for helping me, Nicholas. I will always highly recommend Aries Car Rentals!
Phil Chia
Phil Chia
03:13 18 Aug 18
Great efficient service. Excellent vehicle. Good value for money.
Irene Effendy
Irene Effendy
14:29 14 Jul 18
fzlihsn
fzlihsn
12:34 11 Jun 18
Johanson Bong
Johanson Bong
03:00 08 May 18
Need return the rental vehicle early at 2.30am,they still manage to accommodates the odd hours,found out got dented in certain area of the vehicle when return.i had overlook when handover to me,professionally rectify the dent,come to my relief its previous dent not done by me,very helpful.
Azriah Aziz
Azriah Aziz
15:08 12 Apr 18
Nice car, friendly staff and affordable price.
Mohd Nasir Masroom
Mohd Nasir Masroom
14:18 13 Jan 18
Good service and friendly crew
Jeremy Chan
Jeremy Chan
12:22 14 Dec 17
Very friendly people and very good pricing.
aaz zaini
aaz zaini
15:14 28 Nov 17
Great service
nasi ayam
nasi ayam
16:52 19 Nov 17
can return rental car here and taxi to airport for a quite fair amount
Mark Berry
Mark Berry
00:29 10 Nov 17
The guys at Aries Kewdale are friendly and really efficient. The car was in good condition and I didn’t have any problems. Pickup and drop off to the airport was quick and drama free. Thanks guys. I would recommend Aries to anyone. 👍🏼
shane norris
shane norris
01:07 02 Oct 17
Great
Joseph C
Joseph C
12:59 22 Sep 17
Great service
maxx tan
maxx tan
21:55 14 Sep 17
Nick Cheang
Nick Cheang
00:19 23 Aug 17
Ibrahim Ahmad Fauzi
Ibrahim Ahmad Fauzi
10:42 22 Jul 17
Best prices in Perth
Asyraf Elmiza Ahmad
Asyraf Elmiza Ahmad
06:24 12 Jul 17
Choon Heng Peck
Choon Heng Peck
02:25 22 Jun 17
Own by Malaysian. Very straightforward in pricing and NOT into playing with fine prints which suits the Singaporean and Malaysian culture.Very fast in their administration making collection and return very fast and pleasant.Rented a Hyundai Imax for a week. Exceptional value!They are probably the only car rental who would pick up the phone to understand your needs, confirm and deliver what you booked. I hate to be given the "equivalent" vehicle which is usually lower and not equivalent.
Julien
Julien
15:59 09 May 17
Good service, friendly owners. Car was very new and in great condition.
Kong Wai Kit
Kong Wai Kit
16:03 20 Mar 17
Nur Aliana Hassan
Nur Aliana Hassan
13:41 22 Jan 17
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